07.29.2010
I’m not talking about your horoscope. Nor the latest research from neuromarketing experts.
I’m talking about the good old fashioned sign.
I know, it sounds archaic in the age of blogs, facebook, twitter, foursquare, linkedin and the plethora of social media tools that connect you to friends, family, ex-coworkers and your numerous international doppelgängers.
The fact is, [...]
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05.12.2010
Customer care should be “the Big Easy” of marketing. You already accomplished the hard part— attracting a customer.
We just drove back from New Orleans and experienced the Jazz & Heritage Festival for the first time. It was somewhat like being in the eye of the storm with a burgeoning oil slick, President Obama flying in [...]
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